Current production lead times after final proof approval:
Classic Tervis with wrap insert – 10 business days
Classic Tervis with emblem – 10 business days
Tervis Stainless Steel tumblers and bottles – 20 business days
How Our Custom Process Works
A custom made Tervis is perfect for showcasing your customer’s brand identity, logo, upcoming events, and more. We offer multiple product forms, sizes and customization options to maximize the creativity printed on your custom Tervis order.
Classic Tritan customization options:
Stainless Steel customization options:
Once your customer has selected Tervis Classic Tritan or Stainless Steel, submit your purchase order, and let the Tervis Promo Customer Care team guide you through the artwork proofing and approval process.
1. Provide necessary artwork files
Vector art is preferred; it provides the best quality and allows images to be resized without loss of detail. All fonts must be converted to outlines, curves, or paths. To ensure correct colors, please supply PMS/Pantone color numbers if available.
Preferred file formats:
• Adobe Illustrator (.ai/.eps)
• .GIF, .JPG, .TIFF, .PSD or .BMP (300dpi or higher)
• CorelDraw (300dpi or higher)
• Tajima files with .DST & .EMB extension (full embroidery only)
Need artwork help? Click on the Artwork Templates button at the top of the screen to review templates options which may help your customer’s artist team develop their concept.
2. Review and Approve Your Proof
Within five business days, Tervis will email you an electronic proof for your approval. Need to make changes? No problem. Provide necessary feedback and an updated proof will be sent over promptly.
Does your customer need a physical sample to approve? No problem. Tervis can have a sample shipped to your customer for review and approval. Please see catalog for physical sample fees.
3. Decorations Printed
Once you send written approval of your proof, Tervis will create your custom decoration. Classic Tritan wraps inserts and embroidery and promptly printed, and then sent to our production floor. Stainless Steel designs are test printed to ensure color matching, and once confirmed, the order progresses to our production floor.
4. Tervis builds and ships your Tumblers
Tervis will produce your custom tumblers and ship them to you or your customer. Please see www.TervisPromos.com for current production lead times, as they will vary by product type and form.